WIKI APP UPGRADE FAQ
No new app is installed when upgrading: Instead, the original app automatically enables the new upgraded functionalities
Downloads should begin immediately and will appear in your device's notification bar. It is recommended that you keep your phone connected to the internet and with sufficient power whilst the download is running, but if this is not possible it should not be a problem: the download will pause automatically when your prefered connection type (WIFI or Mobile) is disconnected, and will resume once you reconnect. Depending on your connection speed and the size of the wiki you have purchased, downloads can take from under and hour to over a day to complete, so please be patient.
If you have purchased an offline wiki, you can access the OFFLINE mode by pressing the small "OFFLINE" button at the top of the first screen of the wiki app (on the Action bar). If there is not internet connection when you open the app, it will automatically start in offline mode.
In the OFFLINE mode, you will notice a small button with two letters in the Action bar (the bar at the top where you search). The two letters represent the current active language, and pressing it will toggle the language. (for example, EN, NL, DE, FR, JA, ZH, etc..)
No, you should not attempt to move the wiki files. Doing so will break the app. Currently, the files can only be saved in the phone's internal storage space.
Yes, of course! On your new device, install the same Wiki app that you had on your old phone. Then press the upgrade or offline button as if you wanted to purchase an upgrade. The app will query Google Play and will tell you how much credit you have. You may then use this credit to re-download your wiki on your new device.
Open the app, then press the button to upgrade. Then exit without purchasing anything, and exit the app. This should trigger the app to confirm your upgrade with Google Play and reinstate your purchase.
You should first feed your dog. Then, open the app and press the upgrade/offline button. The app will recognise you have paid for an offline wiki but do not have one, and will give you credit. You can use this credit to download your wiki once more.